Privacy policy

1. Data controller

The controller of personal data is MERSA GROUP Sp. z o.o., with its registered office in Warsaw, ul. Kielecka 41A/8, 02-530 Warsaw, Poland, entered in the register of entrepreneurs of the National Court Register under number 0001252916, tax ID (NIP) 5214172511, REGON 545234581.

Contact regarding personal data: biuro@mersagroup.eu.

2. Scope and purpose of processing

The website requires no registration or login. We process personal data only where you provide it yourself, by e-mail or through the contact form.

We process: full name, e-mail address, optionally company name and phone number, and the content of your enquiry. Purpose: replying to the enquiry and any subsequent cooperation.

3. Legal basis

Art. 6(1)(a) GDPR (consent) for correspondence you initiate; art. 6(1)(b) GDPR where processing is necessary for steps taken prior to entering into a contract; art. 6(1)(f) GDPR — the controller's legitimate interest in handling enquiries and pursuing potential claims.

4. Contact form

The form on this website does not send data to our server. Once completed, its content is transferred to your own mail client and you send the message yourself. This means the data reaches us only as ordinary e-mail correspondence.

5. Retention period

We retain correspondence for as long as necessary to handle the matter and thereafter for the limitation period for claims — no longer than 6 years from the last contact, unless the law (e.g. tax legislation) requires a longer period.

6. Recipients of data

Data may be entrusted to hosting and e-mail service providers acting on our instructions. We do not sell or share data with third parties for marketing purposes.

7. Your rights

You have the right to access your data, to rectification, erasure or restriction of processing, to data portability, to object, and to withdraw consent at any time — without affecting the lawfulness of processing carried out before withdrawal.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.

8. Cookies and analytics

This website uses no marketing cookies and no analytics tools that profile users. We store only your language selection in the browser's local storage — this data is never transmitted to a server and you can delete it at any time in your browser settings.

9. Changes to this policy

We reserve the right to update this policy. The current version is always available at this address.